Platform
One line of JavaScript. Customers call you from any site.
A 12 KB script tag that handles WebRTC negotiation, queueing, and UI. Works on React, Vue, plain HTML, WordPress, Shopify — anything with a DOM.
12 KB
Gzipped widget size
<2 sec
Time-to-call after click
Every browser
Chrome · Safari · Firefox · Edge
0 plugins
No app install required
Paste a single script tag with your tenant ID and queue ID. The widget renders a customisable floating button. The customer clicks it; the widget opens an in-page modal, captures any pre-call form fields you've configured, and connects them to the next available agent over WebRTC.
Logo, colors, button copy, position, pre-call fields, queue-position UI, hold music — all configurable via data-attributes or the JS API. The widget honours your CSS variables so it inherits your site's typography automatically.
Same protocol, native performance via the React Native SDK. Use it for iOS / Android customer-facing apps. The same queues, same agents, same supervisor monitoring, same recordings — whether the customer came in from your website or your app.
Widget impressions, click-through rate, pre-call form completion, time-in-queue, abandonment, and post-call CSAT — all captured automatically. Push to your existing analytics via JavaScript events or the REST API.
<!-- Add once, anywhere in <body> -->
<script
src="https://cdn.globemeet.in/widget/v1/widget.js"
data-tenant="acme-corp"
data-queue="support"
data-color="#1D4ED8"
data-position="bottom-right"
data-button-text="Talk to us"
async
></script>
<!-- Optional: programmatic API -->
<script>
window.addEventListener('globemeet:ready', () => {
GlobeMeet.on('connected', (sessionId) => {
analytics.track('call_connected', { sessionId });
});
GlobeMeet.on('hangup', () => GlobeMeet.askCSAT());
});
</script>No. The script loads asynchronously after main thread idle. Lighthouse Performance impact is typically less than 1 point.
Yes. Self-hosted bundle is included with the on-prem deployment. Many customers serve it from their own cdn.example.com for stricter CSPs.
Yes — the included Coturn TURN server relays media when direct WebRTC is blocked. Standard for any enterprise rollout.
Yes. The script accepts a data-variant attribute and reports it back in analytics so you can split-test button copy, color, or pre-call form variants.