Solutions
Citizen-facing helpdesks for public services
GeM-eligible, India-hosted, fully on-prem WebRTC platform for state and central government citizen helpdesks. Procurement-ready — pre-drafted contracts, Indian support team, audit logs that pass CAG review.
GeM-eligible
Listing assistance available
Made in India
Documentation provided
100% on-prem
Indian infrastructure only
Air-gap option
For sensitive deployments
Listed on GeM (assistance available for new listings). Pre-drafted Software License Agreement, SLA, and DPA suitable for government tendering. Made-in-India software, supported by an Indian team in Indian time zones.
State helpdesks for grievance redress, scheme enquiry lines (PM-Kisan, Ayushman Bharat, scholarships), municipal complaint portals, RTO appointment booking, passport seva centre support.
Click-to-call from any sarkari portal. Hindi, English, and configurable regional language UI. Optional skill routing by district or scheme. Citizens can request a callback if no agents available — number captured securely on your servers, never ours.
We have an active GeM presence and assist new state-government customers with the listing reference. Contact hello@globemeet.in for the current category and ID.
Yes. Air-gapped deployment is supported. We provide an offline installer; license validation does not require external network calls.